Return Policy

Last updated:

Geographic Scope

This return policy applies to orders shipped to the United States, European Union, and other regions we serve. Return rights may vary by jurisdiction. EU consumers have a 14-day right of withdrawal under the Consumer Rights Directive. California and other US state laws may provide additional consumer protections.

Product Type

We sell dietary supplements. Returns of unopened products are generally accepted within the stated period. Opened dietary supplements may be subject to restrictions due to hygiene and safety regulations.

1. Operator

Wrozelonghorbriz
3225 Adams Ave, San Diego, CA 92116, United States

2. Return Period

You may withdraw from the contract within 14 days of receiving the product without giving a reason. For EU consumers, this right applies under the Consumer Rights Directive.

3. How to Return

Notify us of your decision to withdraw within the 14-day period. Send the product back unused, in original packaging, to our address. We recommend using a trackable delivery method.

4. Refund

We will refund the purchase price within 14 days of receiving the returned product. Refunds are made to the original payment method. Refunds are processed once we receive and inspect the return.

5. Return Costs

You bear the direct cost of returning the goods. We do not refund the cost of delivery unless the product was defective or not as described.

6. Exceptions

Returns may not be accepted for products that have been opened, used, or damaged by the customer. Unsealed hygiene products may be excluded from return.

7. Defective Products

If you receive a defective or incorrect product, contact us immediately. We will arrange a replacement or full refund including shipping costs.

8. Contact

For return requests: info@wrozelonghorbriz.world, contact@wrozelonghorbriz.world, support@wrozelonghorbriz.world, help@wrozelonghorbriz.world